FAQ's

The Coffee

What's the difference between your coffees?

Every coffee in the Paper St. lineup is single-origin — meaning each one comes from one specific place, and what you taste reflects where it grew.

Marla is a bright, floral Ethiopian light roast.

Tyler is a honey-processed Colombian medium with stone fruit and black tea.

The Eraser is a smooth, full-bodied Colombian medium from volcanic Sierra Nevada soil.

PDA is a rare Tanzanian Geisha with dulce de leche and cocoa notes.

Tulips is a Colombian Red Bourbon heirloom — medium-light, fruit-forward, and clean.

CEO Blend is our half-caf for the afternoons you refuse to quit. Shop all coffees →

Are all your coffees single-origin?

Yes. Every bag is traceable to one region — no blending, no averaging out the flavor. What grew there is what you taste.

Are your coffees organic?

Some are. The Eraser and CEO Blend are certified organic. The others are single-origin specialty-grade coffees — the sourcing speaks for itself on each product page.

How fresh is the coffee?

Small-batch roasted. We don't stockpile. What you order was roasted close to when it ships.

What's the best way to store coffee?

Airtight container, room temperature, away from light. Not the freezer — moisture and temperature swings do more damage than air. Use it within 2–4 weeks of the roast date for peak flavor.

Grind & Brew

What grind should I order?

It depends on how you brew:

  • Whole Bean — grind fresh right before brewing for the best cup
  • Coarse — cold brew, French press, any method with a longer steep
  • Medium — drip, pour over, AeroPress, Chemex
  • Fine — espresso, moka pot, stovetop brewers

Every product page has the full breakdown. Not sure which roast is right for you to start? This helps →

Can I change my grind preference on a future order?

Yes — log into your account and update your subscription before your next order ships. You'll get an email before each shipment with time to make changes.

Subscriptions

How do subscriptions work?

Choose your coffee, pick your frequency, and it shows up without you having to think about it. You save up to 20% versus one-time pricing, and you're always in control of what ships and when.

I'm going out of town. Can I skip or push back my next order?

Yes. Before every shipment, you'll get an email notification — that's your window to log in and adjust. Skip the order, push the date, swap the product, change the grind, update your address. If you'd rather get ahead of it before a trip, log into your account anytime and manage your next order from there.

Can I change what coffee I'm subscribed to?

Log into your account, go to your subscription, and swap to any coffee in the lineup. Two clicks.

Can I change my frequency?

Yes. Weekly, biweekly, monthly — adjust to whatever your consumption actually looks like. Log in and update anytime.

Can I have more than one subscription?

Yes. Subscribe to multiple coffees on different schedules if that's how your household runs.

Ordering & Shipping

Do you offer free shipping?

Yes — on all orders over $49.99. Two bags of coffee covers it.

How long does shipping take?


Do you ship internationally?

Only within the US.

Can I send coffee as a gift?

Gift cards start at $10 → You can also place an order and ship directly to someone — just use their address at checkout.

Our Cafes

Where are your cafes?

Two locations:

What are your cafe hours?

Hours vary by location:
Cresskill, NJ →  |  Nashville, TN →

Do the cafes serve your bagged coffees?

Yes — the same coffees you can order online are what we brew in the cafes. Plus cafe-exclusive seasonal drinks you won't find in a bag.

Other

Do you have merch?

Shop Paper St. merch at VNDK8 →

How do I contact you?

Contact us here →